What This Privacy Policy Covers
When you open an account on 29bat, we collect the details you provide during registration — your name, contact information, and the mobile wallet identifiers you use for deposits and withdrawals via bKash, Nagad, or Rocket. We also collect device and session data automatically: your IP
-
1
address, browser type, and the pages you visit within the platform. This data lets us verify your account, process your wallet transactions, and keep your session secure across devices. We do not sell your personal data to third parties. We share it only where required to
-
2
process a payment — for example, passing a transaction reference to bKash or Nagad to confirm a deposit — or where we are required to do so by applicable law. Payment data is transmitted over encrypted connections and is not stored in plain text on our
-
3
servers. Data retention follows the period required by applicable financial and legal obligations in the regions where we operate. Once that period ends, account data is deleted or anonymised. You can request a copy of the data we hold on you, or ask us to delete
-
4
it, by contacting our support team. Availability of this service depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.